Terms of Service

Last updated: July 17, 2026

These Terms of Service ("Terms") govern your use of the SoSo Productions mobile application (the "App"), operated by SoSo Productions, a creative studio operated by Sophia Manson ("we," "us," "our"). By using the App you agree to these Terms. If you do not agree, do not use the App.

1. What the App is

The App is a companion to our studio. It lets you:

• browse our service catalog and information about what we offer;
• submit a project inquiry to request a quote or start a conversation about working together; and
• open our website (https://www.sosoproductions.com) inside the App to book, view pricing plans, and pay.

The App is an informational and inquiry tool. Submitting an inquiry does not create a contract. Any engagement for services is set by a separate written agreement between you and us.

2. Eligibility

You must be at least 18 years old to submit a project inquiry or make a purchase. By submitting an inquiry you confirm that you are 18 or older. The App is not directed to children under 13.

3. Project inquiries

• When you submit the inquiry form, the information you enter (your name, email, optional phone number, service of interest, budget range, timeline, and project description) is sent to our studio inbox through a third-party form-relay service so we can respond to you.
• Before you submit, you must agree to these Terms and our Privacy Policy and confirm you are 18 or older. The version of these Terms you accepted and the time of your submission are recorded with your inquiry.
• An inquiry is a request, not a booking or a binding order. We may decline any inquiry.
• Quotes, estimates, and budget ranges are not offers or contracts. Final scope and price are set only by a separate written agreement signed by both parties.

4. Booking, pricing, and payment

• Booking, pricing plans, and payment happen on our website, which opens inside the App or in your browser. Those pages are hosted and operated by Wix, and payments are processed entirely through Wix's hosted checkout.
• The App never sees, handles, or stores your payment card details. All payment processing is between you and Wix (and its payment processors) under their terms.
• Your use of the website — including booking and checkout — is also subject to Wix's terms and policies.
• Refunds, cancellations, and renewals. Because payment happens on the Wix-hosted website, any refund, cancellation, or return terms are the ones shown at checkout for that product or pricing plan, along with any separate written agreement for a service. If a pricing plan renews on a recurring basis, the renewal terms and how to cancel are disclosed on the plan's checkout page before you buy. The App itself does not sell anything, take payment, or manage subscriptions.

5. Services

Our services are real-world professional services (for example media production, decorating, and consultations). Availability, scheduling, deliverables, and results depend on the specific engagement and are governed by the separate written agreement for that engagement. Nothing in the App guarantees a particular outcome.

6. Acceptable use

You agree not to:

• use the App for any unlawful purpose or to submit false, misleading, or someone else's information;
• interfere with or disrupt the App or its underlying services;
• attempt to access the App's systems without authorization, or scrape or automate access to it.

7. Intellectual property

The App, our name, logos, and the content we provide are owned by us or our licensors and are protected by law. We grant you a personal, limited, non-transferable, revocable license to use the App as intended. You may not copy, modify, or redistribute the App or our content except as allowed by law.

Work product and your materials. These Terms cover the App only. They do not assign or license any rights in creative deliverables, and they do not give us rights in materials you share with us. Ownership of any work we create for you, and of any materials you provide, is set solely by the separate written agreement for that engagement. Unless that agreement says otherwise, we keep ownership of our work product and you keep ownership of your materials.

8. Third-party services

The App relies on third-party services — a form-relay provider that delivers your inquiry, and the Wix-hosted website for booking and payment. We do not control those services and are not responsible for their availability or their handling of your data under their own policies. See the Privacy Policy and Cookie & Tracking Disclosure.

9. Disclaimers

The App is provided "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, we disclaim all warranties, express or implied. See the Disclaimers, which are part of these Terms.

10. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the App. Our total liability for any claim relating to the App is limited to the greater of (a) the total amount you paid us, if any, for the specific service that gave rise to the claim in the 12 months before the claim, or (b) USD $100.

Some places do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. Where a limitation is not allowed, our liability is limited to the smallest amount the law permits.

11. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless SoSo Productions and Sophia Manson from any third-party claims, losses, liabilities, and reasonable expenses (including reasonable attorneys' fees) arising out of (a) your misuse of the App, (b) information you submit that is false or that infringes or violates someone else's rights, or (c) your violation of these Terms or of applicable law.

12. Termination

We may suspend or end your access to the App at any time for violating these Terms. The sections on Services, Intellectual property, Disclaimers, Limitation of liability, Indemnification, Governing law & disputes, and General survive termination.

13. Governing law & disputes

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules.

Talk to us first. If you have a dispute with us about the App, please email sosoproductions2021@gmail.com with a short description before filing anything. We will try in good faith to resolve it informally, and most issues can be settled this way.

Where disputes are heard. If we cannot resolve a dispute informally within 30 days, you and we agree that it will be brought only in the state or federal courts located in Illinois, and both of us consent to the personal jurisdiction of those courts. Nothing here stops either of us from bringing an individual claim in a small-claims court that has jurisdiction.

14. General

• Severability. If any part of these Terms is held unenforceable, the rest stays in full effect.
• Entire agreement. These Terms, together with the Privacy Policy, Disclaimers, and Cookie & Tracking Disclosure, are the entire agreement between you and us about the App and replace any earlier understanding about it. Any engagement for services is governed by its own separate written agreement.
• Assignment. You may not transfer your rights under these Terms. We may assign these Terms to a successor, for example in a sale of the business.
• No waiver. If we do not enforce a right, that is not a waiver of it.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.

15. Changes

We may update these Terms. Material changes will be posted here with a new "Last updated" date. The version in effect when you submit an inquiry governs that inquiry.

Contact

SoSo Productions (operated by Sophia Manson) · sosoproductions2021@gmail.com · https://www.sosoproductions.com